Frequently Asked Questions

Malka Jewelry is sold as singles. To order a pair, please add two of the items to your cart.
For earrings that suit a specific ear please specify which ear it is designated for by selecting either the right ear or left ear.

Payment can be made with credit cards of the following types: Mastercard, Visa and American Express. For Israeli credit card holders, we offer up to 12 payment installments with no extra fee.

To pay by bank transfer, contact our sales advisor by whatsapp for more information.

During Covid 19 times, and to avoid waiting in line, we highly recommend for you to book before visiting since we are restricted to a limited amount of customers in the shop. However, walk-ins are always welcome

For piercings, appointments are preferred but walk-ins are also a possibility depending on availability. Appointments are not required for fittings and installs.

Due to sterilization needs, we do not pierce with jewelry that is not Malka. We offer a large selection of jewelry that is available for styling and piercing. Our styles come in white, yellow and rose gold.

As of today, our piercings are offered free of charge and the cost of your new piercings depends on the earring of your choice.

All of our piercings are made with single use sterile needles rather than piercing guns. We do not use piercing guns as they are not very accurate and cannot be properly sterilized.

You can request the customization of a design from our collection, or we can collaborate on an entirely unique piece. Please email us at malkadizengoff@gmail.com so we will assist you further.

Yes, as long as the jewelry has not been worn and is in its original purchased condition, 

Malka allows for exchange. If the item has been purchased online, we advise you to come visit our shop so we can help you find the perfect jewelry.

If the size isn’t right, our studio will take care of resizing until the size fits you.

Don’t hesitate to check out our size guide which will help you find the perfect fit.

Malka guarantees on all of its creations as long as it’s worn with care.

There is no need to keep your receipt, we recognize all of our jewelry and are here for you if needed.